What is the status of my online order?
When you place an order on profsources.com, you will receive email updates concerning your order status.
Order confirmation email
After placing an order on profsources.com, you will receive an email confirmation which includes:
- Order number
- Item(s) ordered
- Quantities
- Price of each item
- Shipping address
- Billing address
Save this confirmation, as it can be used to check the status of your order.
Order confirmation emails not received within two hours
If you don’t receive an order confirmation email within two hours:
- Check your spam folder
- Check Order History in your UpBright.online account
If you don’t find your order confirmation email in your spam or inbox folders, please allow 24 hours for your order to process. Once it’s processed, you’ll receive your order confirmation email.
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